An AI Agent is an autonomous software system capable of perceiving its environment, making independent decisions, and executing actions to achieve a defined goal without continuous human intervention. Unlike passive language models (which only respond), agents can use tools (web browsing, coding, API calls), break down tasks into steps, and execute them sequentially. Agent-based systems (Agentic Workflow) represent the next level of automation, where AI is not just an advisor but an executing partner in complex business processes.
AI Agent
SERCO Informatika brings decades of experience and proven solutions to a wide range of industries.
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