IT operations

Expertise and strategic partnership

With our ISO-certified processes we provide the dependable IT backbone that enables your company to develop continuously and securely.

  1. Strategic planning

    Our company stands at the forefront of technology solutions, with the aim of delivering comprehensive and tailor-made IT services. Through our strategic planning and optimisation services we help design the hardware, network and software configurations that directly support our clients in reaching their business goals.

    • Designing hardware, network and software configurations.
    • Delivering system and network planning.
    • Flexible expansion of capacity when a project calls for more specialists.

  2. Business continuity and operations

    In business continuity and operations we provide highly available, flexibly scalable operating models, whether remote or on site. We pay particular attention to cost control and investment protection, which help avoid unnecessary large-scale spending.

  3. Manufacturer-specific support

    We provide manufacturer-specific expert support (L1/L2), giving direct access to the highest level of technological know-how.

    • User support at L1/L2 level.
    • Professional support and direction of technical staff.

  4. Hybrid and cloud infrastructure

    In the field of hybrid and cloud infrastructure we offer flexibly scalable resources in cloud systems or virtualised environments.

    • Building and operating hybrid, private and public clouds.
    • Running and maintaining IT services and equipment.
    • Data recovery when the system is damaged by an unexpected fault.

Optimising the infrastructure

We design scalable and sustainable server farms that serve even the most intensive AI loads without interruption. Liquid-cooled (Neptune™) technologies deliver outstanding performance and stable business continuity while also optimising energy consumption.

Neptune™

liquid cooling
A laptop and a tablet amid blueprint-style digital system diagrams

Backup and archiving

Data protection does not end with the backup – the goal is to support uninterrupted business. For critical systems we guarantee recovery in as little as 15 minutes, drastically reducing the financial risk of downtime. In our hybrid architectures we combine fast disk-based backup with flexible cloud or cost-efficient tape archiving.

15 minutes recovery for critical systems

Physical air-gap (isolated) protection is the safest offline shield against ransomware.

Our technology partners in IT operations

  • Microsoft
  • Nutanix
  • Proxmox
  • Veeam
  • VMware

SERCO Informatika brings decades of experience and proven solutions to a wide range of industries.

Get in touch with us Service, error reporting

1037 Budapest, Bécsi út 314., Hungary

Phone: +36 1 272 2140

Fax: +36 1 272 2150

E-mail: info@serco.hu